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Oswego Career Ladders - Food Service Worker

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Food Service Worker

Industry: Healthcare
Area: Nutrition

Food and beverage serving and related workers are the front line of customer service in restaurants, coffee shops, and other food service establishments. These workers greet customers, escort them to seats and hand them menus, take food and drink orders, and serve food and beverages. They also answer questions, explain menu items and specials, and keep tables and dining areas clean and set for new diners. Most work as part of a team, helping coworkers during busy times to improve workflow and customer service.

Work Settings

Many food and beverage serving and related workers work evenings, weekends, and holidays. Some work split shifts—they work for several hours during the middle of the day, take a few hours off in the afternoon, and then return to their jobs for evening hours.


There are no specific educational requirements for food and beverage service jobs.

Job Outlook

Job openings are expected to be abundant for food and beverage serving and related workers.


Many beginning or inexperienced workers start earning the Federal minimum wage.

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