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Oswego Career Ladders - Front Desk Agent

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Front Desk Agent

Industry: Hospitality
Area: Accomodations

The Front Desk Agent welcomes guests, assigns guest rooms and confirms and posts all guest charges. This occupation requires an understanding of front desk procedures. Front Desk Agents must be familiar with the region and be able to give directions.


These occupations require a high school education or equivalent.


The annual salary of most Front Desk Agents in the region is between $15,000 and $18,000.

Skill Requirements

Front Desk Agents must be able to multi-task and they need good phone and computer skills. The occupation requires the ability to serve all types of guests in a professional manner. A clean appearance and excellent interpersonal skills are a must.

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