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Oswego Career Ladders - General Manager

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General Manager

Industry: Hospitality
Area: Accomodations

The General Manager oversees the operation of the hotel or resort property and directs the activities of all other personnel at the facility. One of the primary responsibilities of the General Manager is to work with other managers on staff to maximize revenue while providing the highest quality of customer service possible. They develop and implement budgets for the facility. These individuals report directly to the management company on regular basis. General Managers represent the company in the local area and are often involved in community affairs.


Most General Managers hold a bachelor's degree in business or a related field. In most cases, they need 4 years or more management experience to be considered for the position.


Most General Managers in the region make between $50,000 and $60,000 annually plus bonuses based on performance.

Skill Requirements

General Managers need extensive business management and human resource management/training skills. These positions require excellent leadership and interpersonal skills as well as the ability to manage multiple priorities. Computer skills are a must.

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